We’ll start styling a new tote for you once your current tote is returned or purchased. We offer 2-3 day USPS priority shipping with a 1-day handling time for styling and packing. So, from the time you return a tote to receiving another should be about 5 days!
Your new tote customization notification is triggered upon USPS scanning in your return. Please keep in mind it can take up to 48 hours for their scans to update.
Here are some tips for a speedier turnaround time:
- Return your totes on Sunday night. That way, it's picked up first thing Monday morning by USPS, and you should have a new tote by Thursday or Friday.
- If you are dropping your tote off in a blue USPS return bin, your tote may not be scanned in as returned for up to 48 hours, depending on your local USPS pickup times.
- The fastest way for your tote to be scanned in as returned this is to either schedule a pickup with USPS or take your tote directly to your local post office.
- Finalize your tote ASAP! Once you finalize your tote, we immediately get to work preparing and packing your tote to be shipped. Most totes ship within 24-48 hours.