Your “My Closet” is your style wish list, and a way for us to get to know your look a little bit better! We will always style the pieces from your Closet first in each tote. If one piece is unavailable we will try for the next piece and so on.
Here's how you optimize your getting exactly what you want in your Totes:
Add more recent items to your closet! The more options in your closet the higher the chance of receiving closet items only. We recommend having at least 50 seasonal, unreceived apparel items in your closet and 20 unreceived accessories at any given time.
If we cannot completely fill your tote with closet items, your Style Profile preferences will be relied upon in the selection process.
Make sure you customize your Tote!
Sometimes when we go to style your Tote, your closet items may not be available at that time. We're constantly putting items back into rotation, so if you aren't happy with the initial selections, swap them out for things you'd rather receive.
ProTip: If you are not seeing pieces you absolutely love when customizing your tote, step away for an hour or two then check back! Most likely some new/different inventory will be available for you to swap for!