What happens if I accidentally stain, damage, or misplace something?

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    Kristen Vasicek

    What if a piece of jewelry broke and you don't have insurance?

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    Briana

    Hey Kristen, thanks for asking! Items damaged in the customer's possession are handled on a case by case basis. I've sent your question over to our Customer Loyalty team, and someone will be getting back to you very soon.

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