With our customization feature, “Tote Swap” allows you to choose the looks that you love in every tote.
Once your tote is styled, you’ll receive an email and/or text notification, after that you’ll have 7 days to style your tote, so there is no need to rush. If you don’t find anything while in “Tote Swap” you can always come back at any time within that 7-day window as our assortment of clothing rotates.
Just as a friendly reminder your tote will ship once that 7-day window runs out. If you need an extension please contact our Customer Care Team and they’ll be more than happy to help.
Here's a step by step on how to use "Tote Swap"
Desktop, and Mobile Web:
- Log in to your account at letote.com
- Go to your My Totes page
- Select "Choose Items".
- Browse by Suggestions, your Favorites, all available Clothing or Accessories
- When you find an item you love, click its photo and select "Swap This In" from the right-hand side. From there you will be able to swap it for one of your current items or add an additional item!
- Once you've designed your dream tote, or if you love what was chosen for you, you can choose to "Review Tote". If you're ready, click "Confirm Tote".
After a tote is prepared we get it packed up and shipped out ASAP! You can track its progress from your Totes page.
- Go to your "My Totes" page
- Select "Review Tote"
- Select "Customize Tote"
- Check out the Suggestions, Clothing and Accessories, and your Favorites tabs!
- When you find an item you love, click its photo and select "Swap This In". From there you will be able to swap it for one of your current items by clicking "Swap This Out" or add an additional item(s)!
- Once you've designed your dream tote, click "Confirm Tote"!
*The Le Tote App is only available for iOS users at this time.
*Receiving your "Tote Swap" notification is generally a quick process but if you do not receive your notification within 24 hours please contact our Customer Care team right away.