If you have confirmed your tote by mistake please contact us right away by Email or give us a call at 1-844-899-8683 M-F 9am-8pm (EST). If emailing please use the subject line “Confirmed Tote By Mistake” and this will automatically escalate your request to one of our Customer Care agents.
As long as the tote has not shipped we will be able to cancel the old tote and restyle you a new one.